Legal Document

Refund Policy

Last updated: June 3, 2026

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iOS App Store Purchases: All subscriptions and purchases made through the AlphaBotPro iOS app are processed by Apple Inc. Refunds for App Store purchases must be requested directly through Apple. We cannot process refunds for Apple In-App Purchases on your behalf.

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iOS App Store Subscriptions

All subscriptions purchased through the AlphaBotPro iOS app are managed and billed by Apple Inc. via your Apple ID.

Refunds must be requested directly from Apple — not from AlphaBotPro
To request a refund: go to reportaproblem.apple.com
Apple reviews refund requests at their discretion
Cancel your subscription anytime via Apple ID → Subscriptions
Cancellation stops future billing — access continues until period end

How to request an Apple refund

Go to reportaproblem.apple.com and sign in with your Apple ID

Find the AlphaBotPro subscription in your purchase history

Click "Report a Problem" and select your reason

Apple will review and respond within 48 hours

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Web Platform Subscriptions (Stripe)

For subscriptions purchased on alphabotpro.cloud via Stripe:

You may cancel at any time — access continues until period end
No partial-month refunds for unused days
If charged after cancellation, contact us within 7 days for a full refund
Refund requests reviewed within 3–5 business days
Approved refunds processed via Stripe within 5–10 business days

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USDT / Crypto Payments

Crypto payments are processed on-chain and cannot be reversed automatically.

Refund requests evaluated case-by-case
If approved, refunded in USDT to your TRC20 wallet
Processing takes 5–10 business days
Contact us with transaction ID and wallet address

Trading Losses

Refunds are never granted for trading losses. AlphaBotPro provides signals and tools for informational purposes — we cannot guarantee trading results. Trading involves substantial risk and losses are the sole responsibility of the trader.

Contact for Web Refunds

To request a refund for web purchases, email contact@alphabotpro.cloud with:

Your account email · Order or transaction ID · Reason for request · Supporting evidence if applicable