Comprehensive Coverage: This Privacy Policy applies to all AlphaBotPro platforms: website (alphabotpro.cloud), iOS app, Android app, desktop applications, Telegram bot, API access, and all related services.
1. Information We Collect
A. Information You Provide Directly:
Account Registration: Name, email address, password, phone number (optional), country of residence
Payment Information: Billing address, subscription tier selection, purchase history. Payment processing via Apple (iOS), Google Play (Android), or Stripe (web). We do NOT store credit card numbers directly.
Broker Integration: When you connect a broker account (MetaTrader 5, cTrader, etc.), we collect your broker account number and connection credentials. We do NOT collect or store your broker password.
Communication Data: Messages sent via support email, contact forms, in-app chat, or social media
User-Generated Content: Trading notes, preferences, watchlists, and any comments or feedback you provide
B. Information Collected Automatically:
Device Information: Device type, OS version, mobile device ID, IP address, browser type, device language settings
Usage Analytics: Pages visited, features used, time spent in app, navigation patterns, clicks, interactions
Location Data: General location (country/region) from IP address. Precise location requires your explicit permission and is never collected without consent.
Cookies & Tracking: Session cookies, analytics cookies via Google Analytics and Microsoft Clarity, user preference cookies
Push Notification Tokens: Device token for signal and alert delivery
Trading Activity (Limited): Signal viewing timestamps, signal acceptance/rejection (not the trades themselves), feature usage patterns
Error Logs: System errors, crash reports, and technical issues (does not include personal data)
C. Information from Third Parties:
Apple Inc.: Account data when you use Sign In with Apple
Google: Account data when you use Google Sign In
Telegram: User ID and username for Telegram bot signal delivery
Payment Processors: Transaction confirmations and fraud prevention data
2. How We Use Your Information
Service Delivery:
To provide trading signals, AutoInvest, AutoCopy, bots, and platform features
To create and manage your account across all platforms
To authenticate your identity and prevent fraud
To facilitate broker account connections and trading execution
To deliver alerts and notifications (with your permission)
Business Operations:
To process subscriptions, payments, and billing
To send receipts, invoices, and transactional emails
To respond to support requests and resolve issues
To monitor platform security and prevent abuse
To comply with legal and regulatory obligations
Analytics & Improvement:
To analyze usage patterns and improve our platform
To test new features and understand user behavior
To optimize performance and fix bugs
To generate anonymized statistical reports
Communication:
To send product updates, feature announcements, and news
To notify you of changes to our terms or policies
To request feedback and conduct surveys (optional)
3. Information Sharing & Third Parties
We DO NOT sell or rent your personal data to third parties.
We may share data with these service providers:
Supabase: Cloud database and authentication provider (encrypted, EU-hosted data centers)
Payment Processors:
Apple Inc. (iOS In-App Purchase)
Google Play (Android)
Stripe (web platform)
Email Providers:
Brevo: Transactional email delivery
Gmail/Google Workspace: Internal company email
Analytics Providers:
Google Analytics: Anonymized usage data, aggregated statistics only
Microsoft Clarity: Session recordings and heatmaps (anonymized, no personal data)
Telegram: Your Telegram user ID for signal delivery (you control this via in-app settings)
Brokers: Connection status only; we do NOT share your positions, trading history, or account data with brokers
Legal/Compliance: When required by law, court order, or to protect our rights
Important Commitments:
We never share your trading strategy, positions, or financial data with anyone
We never sell your email list to marketers
We never share browsing history or behavioral data for targeting
All third-party providers are contractually bound to protect your data
4. Sign-In Methods & Privacy
Sign In with Apple: When you use Sign In with Apple, you may choose to hide your email. Apple provides us with a private relay address ending in @privaterelay.appleid.com that forwards to your real email. We never disclose your actual email address.
Google Sign In: When you use Google Sign In, Google provides us with your email and basic profile info. We do not have access to your Google account passwords or sensitive Google data.
Email/Password: Standard account creation with encrypted password storage.
5. Communications & Notifications
Push Notifications (Mobile Apps):
New trading signals and alerts
High-impact economic events (if enabled)
Account and subscription updates
Important platform announcements
You can disable push notifications in your device Settings → Notifications → AlphaBotPro (iOS) or App Notifications (Android).
Email Communications:
Transactional emails (receipts, password resets)
Newsletter and product updates (you can unsubscribe anytime)
Account security alerts
Telegram: If you enable Telegram signal delivery, signals are sent to your private Telegram chat. You control this connection and can disconnect anytime.
6. Broker Connections & Account Data
When you connect a MetaTrader 5, cTrader, or other broker account to AlphaBotPro:
We request read-only API access to verify account status
We store your broker connection credentials (encrypted)
We do NOT collect or store your broker password
We do NOT access your trading history or past trades
We do NOT share your account data with the broker
You can disconnect your broker anytime in account settings
For AutoInvest/AutoCopy: We require execute permission to place trades on your behalf. You can revoke this permission at any time.
7. Data Security & Protection
Encryption:
All data in transit uses TLS/SSL encryption (HTTPS)
User data stored in EU data centers (GDPR compliant)
Analytics data anonymized and aggregated
No Guarantee of 100% Security: No method of internet transmission is perfectly secure. We implement industry best practices but cannot guarantee absolute security.
8. Data Retention & Deletion
Active Accounts: We retain your data for as long as your account is active to provide services.
Account Deletion: When you delete your account:
Personal data is deleted within 30 days
Email and password are anonymized
Trading history and analytics are retained only in aggregated, anonymized form
Financial records may be retained for 7 years per tax law requirements
Data Preservation: We may retain data if required by law, for fraud prevention, or to resolve disputes.
9. Your Rights & Choices
Access & Portability: You can download your account data in a standard format at any time in account settings.
Correction: You can update your profile information, email, and preferences in account settings.
Deletion: You can delete your account and all associated data (subject to legal retention requirements).
Opt-Out Options:
Disable push notifications in device settings
Unsubscribe from marketing emails (link in email footer)
Disable Google Analytics tracking (browser extension available)
Disconnect broker integrations anytime
To Exercise Your Rights: Contact privacy@alphabotpro.cloud with your request. We respond within 30 days.
10. Children & Minors
AlphaBotPro is not intended for users under 18 years old. Trading involves financial risk and is not suitable for minors. We do not knowingly collect data from minors. If we discover we have collected personal data from a minor, we will delete it immediately and may terminate the account.
11. International Data Transfers
Your data may be transferred to and processed in countries other than where you reside. By using AlphaBotPro, you consent to such transfers. We implement appropriate safeguards (encryption, contractual agreements) to protect your data during transfers.
12. Cookies & Tracking
Cookies We Use:
Session Cookies: Temporary cookies to keep you logged in
Analytics Cookies: Google Analytics and Clarity for usage analysis
Preference Cookies: Your language, theme, and notification preferences
Most browsers allow you to refuse cookies or alert you when cookies are used. You can control cookies through browser settings.
13. Policy Updates
We may update this Privacy Policy periodically. We will notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance of the updated policy. The "Last updated" date at the top reflects the most recent version.